As the Pensions Systems Analyst for this large in-house pension dept. you will provide support and development for all software applications utilised within Group Pensions. You will undertake all system related activities in departmental projects and business process enhancements, and make recommendations for general improvements to systems, processes and procedures including online services, to ensure that member services are delivered efficiently and effectively.
Reporting to the Pension Systems Team Leader (Group Pensions), you will be responsible for running some business critical processes, to ensure operational systems needs are met.
A summary of responsibilities and key tasks are commissioning, testing and implementation of pension systems and software updates. Co-ordinating software deliveries/installations in accordance with departmental needs to minimise disruption to the operation. Writing system specifications based on user requirements to deliver user enhancements and effectiveness. Liaising with suppliers regarding the development of specifications to ensure user requirements are met. Preparing acceptance test plans and test systems against plans to ensure original specifications are met, identify and resolve any problems. Development of business processes, including interfaces with external providers. Configuring system features and functionality to meet user requirements. Ensuring routine data management/interfaces/back-up processes completed successfully. Ensuring compliance with data protection laws and company policy – online/offline systems and information resources. Production of internal administration procedure manuals, technical development notes (e.g. full calculation specifications), security and access control notes, audit trail/synchronisation reports, and other relevant support documentation. Maintaining and periodically reviewing all user accounts and security. Producing and maintaining a set of standard system reports for use by Member Services and advisers e.g. membership, payroll valuation reports, work management reports. Ensuring system activities adhere to department quality management process, peer review cycle and internal governance controls. Ensuring exclusive pensions network and databases including (but not limited to) PensionsOffice, workflow, web, self-service, telephony, finance/accounting and information resource systems are fully functional and maintained, and much more…
You will get to liaise with auditors and address any issues highlighted and provide Trustee/Management Information reports as required. Support Member Services with implementation of agreed member communications initiatives e.g. production of data files for Benefits Statements, Pensions increase, and also assist in resolution of systems/technical queries within Group Pensions.
You will require relevant systems and pension's experience of maintaining and supporting admin systems of large DB and or DC occupational pension schemes, preferably in an online self-service environment, ideally gained within the corporate pensions sector. As such you will have a broad knowledge of pension’s legislation and HMRC requirements relating to occupational pension schemes and pensions administration software, with advanced technical skills (interface, development and reporting skills), and be able to investigate and resolve issues.
For further information, to apply, or for a formal/informal discussion please cont
