An interesting new permanent opportunity for an in-house Benefits Specialist with extensive knowledge of DB and DC pension schemes to join this large, well-known and highly successful corporation.
All pension administration is outsourced to third party providers so you will be managing the day-to-day operational relationship with benefit providers and be the first point of contact for queries whilst monitoring the service provided by the third-party providers.
You will have responsibility for reviewing and resolving data and reporting issues, so you must have the ability to interpret and analyse data using spreadsheets and reports from HR systems to resolve data queries.
You will deputise in the absence of the Pensions Operations Manager; leading and delivering regular annual projects as required. You'll have responsibility for maintaining the technical accuracy of all benefit owned documentation ensuring procedures are accurately documented and updated to reflect changes to policies.
You will be taking calls from employees and HR colleagues and provide resolution of issues and queries in a timely manner, delivering information and guidance on Benefit Programmes policy and procedures and making recommendations to policy changes as required.
Strong technical knowledge of Defined Benefit schemes is essential for this role as the company schemes are complex. Good DC knowledge would be beneficial as would experience of wider employee benefits but it is your DB pension's knowledge that will be critical for you to succeed in this role. Alongside your extensive pension's experience you must possess good written and oral communication skills, with the ability to convey information clearly and concisely. Ideally you will have experience of delivering presentations / Q&A sessions.
Previous experience of vendor/third party management would be advantageous with the ability to monitor, challenge and question service provision. Attention to detail and good Excel skills are also essential.
This really is a wonderful opportunity to work in a broad and challenging role; you will be rewarded with a competitive salary and excellent benefits package.
For a full Job Profile about this role, to apply, or for a formal/informal discussion please contact me.