As Pensions Administration Manager for this leading consultancy you will be responsible for the day-to-day management of client relationships with trustees and corporate clients, and participation in trustee and client meetings where applicable. You will be overseeing the project management of annual and ad hoc projects such as renewals, benefit statements, pension increases, trustees' reports and accounts. Ensuring projects are fully monitored and completed in line with customer and legislation requirements.
You will be taking responsibility for all aspects of admin billing, in conjunction with the Operations Manager and Client Manager. You will be involved in a wide range of pension administration tasks, as well as dealing with the day-to-day line management of the designated team. Key responsibilities include overseeing the management of monthly and annual processes for all schemes on the team such as contributions, life-styling, trustees' reports and accounts, statutory reporting. Ensuring processes are fully monitored and completed in line with customer and legislation requirements. Monitoring accuracy, performance, and SLA's for the team, including activity and client performances, and taking action to ensure targets are met. Sharing information with your team at regular meetings, including technical updates and helping identify any training needs across the team and assisting with developing and mentoring colleagues.
Previous pension administration experience of Defined Contributions schemes including leavers, retirements, deaths, transfers-in, transfers-out, monthly processing and investment, benefit statements and renewals is essential.
For a full Job Profile about this role, to apply, or for a formal/informal discussion please contact me.