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Client Relationship Manager

Are you an experienced Client Relationship Manager looking for a new challenge? We have an excellent opportunity for you to join one of the UK's largest and most successful Pension Consultancy firms where you will be will be responsible for developing the overall relationship with the client from an administrative perspective and maintaining high levels of satisfaction with the service from both the client and members alike.

You will be acting as the lead for administration in both joint service and administration only new business tenders and presentations, ensuring the efficient and effective delivery of client work. You will be looking after the day-to-day management of client relationships with trustees, scheme members and corporate clients. The duties are varied and will include preparing for and where appropriate participating in trustee meetings, managing complex pension's queries and pension's consultative advice, contributing to technical sub-committees and technical administration discussions and managing the administration billing process.

We are looking for someone with extensive experience working within the admin business of a third party administrator (ideally +10 years). The role requires you to have a combination of strong technical skills and the ability to manage client relationships at a senior level.

You must be able to demonstrate a very thorough knowledge of pension administration activities and be able to apply this knowledge to any scheme.

You will have excellent presentation skills and be experienced in working on new business tenders and projects. CRM experience of both Defined Contributions (DC) and Defined Benefits (DB) schemes is preferred.

For a full Job Profile about this role, to apply, or for a formal/informal discussion please contact me.

Contact Details:
Tel: 0208 274 2842 / 07958 958626
Contact: Tasha Davidson

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