We have a fantastic opportunity to join this highly-regarded consultancy providing support to their Pensions Administration business.
Your duties will include providing first line user assistance including resolving incidents and service requests, ultimately ensuring key business platforms maintain the meets and needs of the admin business.
You will assist with the manipulation, formatting and loading of customer data to the internal systems and also help with situation investigation and problem analysis for reported service outages.
The key requirements for this role will include problem solving skills, good communications to be able to work with internal colleagues and external suppliers, alongside good Excel skills so you can help create and formulate spreadsheets.
Experience of working with pension administration systems and/or payroll systems would also be advantageous
Alongside training there will be good opportunities to grow and climb the career ladder if desired.
Though you will be mainly remote working you will "buddy up" with a more senior analyst to help you learn the ropes and build the confidence to be a success.
For a full Job Profile about this role, to apply, or for a formal/informal discussion please contact me.