Our client has ad hoc requirements throughout any calendar year for pensions administration staff. The company work within salary bandings and gradings for each level of pensions administration staff. Their requirements range from junior to senior level. The maximum salary available for a senior pensions administrator is £28,000 p.a. + benefits.
Our client is a large in-house pension department, offering pensions provisions to their staff and striving to provide ‘excellence’ in service provision.
You will be working as an in-house pension professional, who is quickly able to gain and use knowledge of the company pension scheme and governing pension legislation. The company encourage proactive individuals able to effectively organise their work. Alongside working on own tasks and using your own initiative to achieve department turnaround times for your own desk you should also operate as a team player, and help whenever and wherever is required to ensure your team achieve agreed SLA’s on behalf of the trustees. Each administration team, comprising of eight administrators including your team leader, receives around 1000 enquiries from members each month, this is a busy work environment where you will find lots of new challenges to grow your experience and advance your already competent communication skills.
At this stage in your pensions career you are able to perform the basis and basics of cradle to grave defined benefit administration and respond to members and pensioners by telephone on a broad range of benefits matters.